Service 02
Business Application Services
Most ERP projects don't fail at the software. They fail at the gap between how the vendor assumed you work and how your warehouse actually receives goods at 7am. We implement and support Odoo, SAP Business One, and Retail Pro with that gap as the starting point of the engagement, not a discovery made in month six.
The platforms we implement and stand behind
We deliberately keep this list short. Depth in three platforms beats a logo wall of twelve.
Odoo
Implementation, customization, and rescue work on existing installs. Odoo's flexibility is its trap - we've inherited enough over-customized instances to know exactly where custom modules make sense and where they quietly mortgage every future upgrade. Our builds stay upgrade-safe.
SAP Business One
Full-cycle B1 implementation for mid-size companies who need SAP discipline without SAP-enterprise overhead: chart of accounts design, approval workflows, Crystal reports, and the integration layer to whatever runs beside it.
ERP Consulting & Support
Platform-neutral advisory when you haven't chosen yet - requirements mapping, vendor evaluation, license negotiation support - plus steady-state support contracts for systems already live, whether or not we implemented them.
Retail Pro
Implementation and support for Retail Pro in multi-store environments, including the piece most partners skip: making its inventory and sales data flow cleanly into your ERP and your BI layer instead of living on an island in the back office.
What a rollout looks like from your side
Requirements against reality
Before configuration starts, we walk your receiving dock, your counters, and your month-end close. The spec is written from observed process, and your operations lead signs it - not just your IT manager.
Migrate data early, not last
Data migration is the highest-risk item, so it goes first: we take a full extract in week two, run trial loads against staging, and publish reconciliation counts your finance team can verify. By cutover, the migration has already been rehearsed three times.
Train on your data, not demo data
Nobody learns inventory management on a database of bicycles and skateboards. Training runs on the staging copy of your own SKUs, your own customers, your own open orders.
Go live with a rollback plan
Cutover happens on a weekend your calendar can absorb, with the old system kept readable and a written rollback threshold. We have never needed the rollback. We still always have one.
What we do differently
We say no during scoping
If a requirement is better served by a standard feature plus a changed habit than by a custom module, we'll say so - even though the custom module bills more.
The implementation team is the support team
The engineer who configured your posting rules answers your support tickets. No handoff to an offshore queue that has never seen your database.
Rescue experience
Roughly a third of our ERP work is taking over stalled or failed implementations. It has made us conservative in the right ways: smaller phases, earlier data, fewer heroics.
Integration is in scope from day one
An ERP that doesn't talk to your POS, bank, and e-commerce channel is a very expensive ledger. The integration map is part of our standard scoping deliverable, not a change request later.
Adjacent work we often pair with this
System Integrations
APIs and middleware that keep your ERP, CRM, POS, and third-party tools reading from the same record.
Retail Solutions
RFID inventory, POS integration, and omnichannel plumbing for retailers who need store, warehouse, and web to agree on stock.
Data Warehousing & Business Intelligence
One warehouse, one version of the numbers - pipelines and dashboards your finance team will actually trust.
Before you email us
Choosing, rescuing, or replacing an ERP?
Send us where you are - evaluating vendors, mid-implementation, or living with a system nobody trusts. The first conversation is diagnostic, not a pitch.